Capstone Insurance Brokers is a member of the National Insurance Brokers Association of Australia (NIBA), the national trade association for insurance brokers in Australia.
Since 1982, NIBA has been a driving force for change in the Australian insurance broking industry, setting higher standards of professionalism and education for insurance brokers, establishing professional qualifications and providing ongoing training and support. NIBA represents more than 360 member companies operating out of nearly 800 offices Australia-wide.
We are bound by NIBA’s Insurance Brokers Code of Practice. For our clients, this means that we are committed to providing high standards of customer service; a free and transparent complaints and compliance review process; and to abide by any binding sanctions imposed upon us under the Code for any breach.