Community Broker Network Pty Ltd (CBN) is a member of NIBA and as an Authorised Representative of CBN, we subscribe to the Insurance Brokers Code of Practice.

The code is a statement of the industry’s commitment to high levels of competency, training and customer service. It also ensures that there is a free and transparent complaints and compliance review process which imposes binding sanctions for any breach of the Code. It is designed to promote better and more professional, informed and effective relationships between insurance brokers and their customers.

To review a copy of the Code, click here.